Terms for Services, Newsletter and Reviews mateuszufel.com / tworcow.forum

Version: 2 · Publication date: 12 August 2026

1. General provisions

Service Provider: Mateusz Szufel, NIP 7952485304, REGON 386948174, ul. Wesoła 6, 97-371 Siomki. Contact: trudnesprawy@mateuszufel.com or trudnesprawy@tworcow.forum.

Scope of this document: the rules governing sign-up, the provision of services and the delivery of digital content by email and through the Service Provider’s web applications - including the Newsletter, AI Assistants and AI Applications - on websites within the mateuszufel.com and tworcow.forum domains, including their subdomains, as well as the rules for obtaining, verifying and publishing reviews of the Service Provider’s products and services.

Cross-references: matters not governed by these Terms are subject to the “Store and Community Terms” and the Privacy Policy.

2. Definitions

Newsletter - the “mateuszufel x forum twórców Newsletter”: recurring email messages containing educational, personal-development and supportive content, as well as commercial and marketing information about free and paid courses, materials, events and other activities of Mateusz Szufel and Forum Twórców.

Service - the delivery of digital content and email messages under the rules set out in these Terms. The Newsletter is a means of performing the Service, not a separate contract or a separate consent.

Digital Content - data delivered in digital form, such as PDF, audio and video files.

Digital Service - a service that enables access to data in digital form or interaction with data.

AI Assistant - a tool operating on an external platform, access to which is provided by means of a link.

AI Application - a web application operated by the Service Provider that enables conversations with an AI system, such as Zakład Spełniania Marzeń (“ZSM”, zsm.tworcow.forum).

Customer - an entity entering into a contract with the Service Provider.

Consumer - a natural person acting outside their business activity.

Review - a rating or comment concerning a product, service or experience with the Service.

Verified Review - a review identified as originating from a person to whom the verification steps described below have been applied. Other terms have the meanings assigned to them in the “Store and Community Terms”.

3. Nature and scope of the Service

We provide the Service to the email address entered in the form and - in the case of an AI Application - through the application’s interface.

The Service may include educational materials, information about new publications, events, discounts and offers, digital content, and access to AI Assistants and AI Applications.

If the Service includes Digital Content, we provide access by means of a link, an attachment or an external platform, as described in the relevant message. If access requires an account on an external platform, you must hold such an account and comply with that platform’s terms.

4. Entering into the contract and access options

Free access through an email form: you enter your email address and click the button to receive the content. A contract for the provision of a Digital Service is entered into at that moment for an indefinite term. We do not require the sign-up to be confirmed with a second click.

Free access through an AI Application: you enter your email address, click the start button and confirm the address using a one-time code. The code is used to verify the address, open the application and enable subsequent logins - the contract is entered into for an indefinite term when the code is successfully confirmed. After the first confirmation, you provide your first name; it serves as a label in the interface and enables the AI system to address you by name. When a person who already has an account enters their address and code again, this serves solely as a login.

Paid access without marketing messages: you may purchase access to Digital Content and AI Applications that are normally delivered as part of the Service without joining the marketing list. Write to the contact address - we will present the process and price, and the contract will be entered into individually once you accept them.

Transitional provision: contracts for access to ZSM entered into before 12 August 2026 as two separate contracts (access to the application and the Newsletter) retain that character - unsubscribing from the Newsletter will not then remove access to ZSM.

5. Provision and access

We provide access to the first item of Digital Content without undue delay after the contract is entered into - by means of a link on the confirmation page, in an email message or through the AI Application’s interface.

We send subsequent content periodically; the time and order may change. Subsequent steps in an AI Application take place in the chat when you return to it.

Free versions of AI Assistants and AI Applications may be available only until the date stated at sign-up. They may be deactivated after that date, and links leading to them will cease to function. The scope of content you receive before deactivation depends on the date of your sign-up.

We provide information about updates necessary to keep the Service and content in conformity with the contract.

6. Operation of AI Applications

An AI Application is subject to a limit of 50 user messages within a rolling 24-hour period; the interface will notify you when the limit has been reached. We also apply anti-spam safeguards and a global cost circuit breaker. A one-time login code expires after 10 minutes.

We may temporarily restrict access for technical or security reasons, because the limit has been exceeded, or because these Terms have been breached. We do not guarantee uninterrupted availability of a free Service.

Responses are generated automatically. They may be incomplete or incorrect and do not constitute legal, medical, financial or psychological advice. You make decisions independently and should verify information that may have material consequences.

7. Rules of use

You must not:

8. Conversations in AI Applications

Conversations are stored for 30 days in order to provide the Service, maintain its continuity, calculate limits, and resolve technical and security issues. Administrative access is restricted, requires a stated purpose and is audited.

We do not use conversation content to train models or for marketing profiling. Entering into the contract does not permit us to use the content of a conversation to tailor the Newsletter or an offer. Details are set out in the Privacy Policy.

9. Technical requirements

A device with internet access, an up-to-date browser, an active email account and software capable of opening the specified file formats. We provide information about additional requirements, including any need for updates, before delivering the content.

10. Cancellation

You may cancel at any time using the link in the footer of a message or, if this is not possible, by sending an email to the contact address. The effect is immediate: cancellation terminates the contract and any further delivery of the Service - including, under the free-access option, access to the AI Application (except for contracts covered by the transitional provision in Section 4). Logging out of the AI Application alone does not terminate the contract.

We may suspend delivery to a given address for important legal or organisational reasons after giving you notice.

11. Lack of conformity and complaints

If the Service or Digital Content is not in conformity with the contract, you may request that it be brought into conformity and, in the cases specified by law, request a price reduction or withdraw from the contract in accordance with Chapter 5b of the Polish Act on Consumer Rights.

You may submit a complaint by email, providing the address used to sign up and a description of the problem. We respond within 14 days.

12. Withdrawal from a distance contract

You have 14 days from the date the contract is entered into to withdraw from a contract for a Digital Service. An unequivocal statement sent by email is sufficient.

If, at your express request, we begin performing a paid Service before the end of the 14-day period, you will pay a proportionate amount for the performance provided up to the time of withdrawal.

For Digital Content not supplied on a tangible medium - once you have consented to its delivery before the end of the 14-day period and acknowledged the loss of the right of withdrawal, that right does not apply to that part.

Following withdrawal, you must stop using the content and delete your copies of it.

13. Reviews

13.1 Sources of Reviews

Invitations sent after a purchase or after a specified period of using the Service. Alternatively - a form open to the public on the website. We publish non-anonymised quotations from social media after obtaining consent and identifying the source.

13.2 Verification of Reviews

For reviews of a purchase - we verify that the email address and order number match. For reviews of the Service - we check whether the reviewer’s address was included on the mailing list during the period preceding publication. We permit the correction of typographical errors and editorial abridgement or the use of synonyms, provided that the changes do not alter the meaning of the statement.

13.3 Prohibited practices

We do not publish purchased or artificially generated reviews. We do not remove reviews because they are negative.

13.4 Moderation and refusal to publish

We may refuse to publish or may remove a Review if it violates the law, personal rights or accepted standards of conduct, contains vulgar language, spam or affiliate links, or discloses sensitive data. Appeal procedures and contact details are governed by the “Store and Community Terms”.

13.5 Benefits for providing a Review

We may offer a bonus for the mere act of submitting a Review. We never provide compensation for the content or rating. Information about the benefit will be displayed alongside the Review.

13.6 Licence for a Review and likeness

By publishing a Review, you grant a non-exclusive, royalty-free licence to display the Review on the Service Provider’s websites and in advertising and sales materials, with attribution of the source.

Materials provided as part of the Service, as well as the software, layout, names, graphics, prompts and knowledge materials of AI Applications and AI Assistants, are protected by law. You receive a non-exclusive right to make personal use of the Service and the content received. You must not copy, resell or further distribute them or recreate the Service’s mechanism, instructions or private materials.

After the contract ends, you may request the provision of content supplied or created by you, other than personal data, where the obligation to provide it arises under applicable law.

15. Personal data and communications

The Service Provider is the controller of personal data. Details of processing, tools and cookies are set out in the Privacy Policy. You may withdraw consent at any time without affecting the lawfulness of processing carried out before its withdrawal. The email system provider may include MailerLite or Substack - details are set out in the Privacy Policy.

16. Unlawful content and reports

You may report content that violates the law or these Terms by email.

17. Final provisions

Polish law applies, without prejudice to the consumer protection afforded by the law of the Consumer’s country of habitual residence where conflict-of-laws rules so provide. No provision limits any Consumer rights arising under mandatorily applicable law.

We may amend these Terms for an important reason, in particular following a change in functionality, providers or law. We will notify you of a material change through the Service or by email. If a change materially and adversely affects access to or use of the Service, you may terminate the contract without a notice period. An amendment does not limit vested rights.

These Terms apply from the date of their publication on the Service Provider’s website.